Rehparto Privacy Policy
Effective date: November 3, 2025
Who we are: Rehparto (“Rehparto,” “we,” “us,” or “our”)
Contact: info@rehparto.com
Website: rehparto.com
This Privacy Policy explains how Rehparto collects, uses, discloses, and safeguards personal information when you visit rehparto.com, place an order, or otherwise interact with our prepared-food delivery services in Washington State.
If we materially change this Policy, we will update the Effective date and post the revised version here.
1) Information We Collect
Account & Order Information. Name, email, phone number, delivery address, order items, order notes you provide, and basic account settings.
Payment Information (processed by Stripe). Payment details are handled directly by our payment processor, Stripe. We receive limited information such as transaction confirmations, card type/last 4 digits, and payment status. We do not store full card numbers or CVV.
Delivery & Proof of Delivery. Drop-off instructions you provide and timestamped delivery photos taken at the time of delivery for proof of fulfillment and security.
Device & Usage Data. IP address, browser type, operating system, pages viewed, and timestamps. Our website platform may set strictly necessary cookies to make the site function (e.g., to keep your session, remember your cart, provide security, and serve content via CDN).
Support & Communications. Messages you send us (email/support requests) and related metadata.
We do not intentionally collect health/sensitive information. Please do not include allergy/medical details in order notes or messages. If you send such information, we will delete or minimize it and handle the request without retaining sensitive details.
2) How We Use Information
We use personal information to:
Provide, fulfill, and deliver orders; process payments; and operate our website.
Communicate with you about orders, delivery timing, and support requests.
Maintain safety and security, prevent fraud, debug, and fix errors.
Verify service eligibility within our defined delivery area (as described in the Terms) and maintain proof-of-delivery photos.
Comply with legal, tax, and accounting obligations.
We do not sell personal information and we do not share it for cross-context behavioral advertising.
3) Cookies & Similar Technologies
Our site is built on Hostinger Website Builder. As of the effective date, we only use necessary cookies required for core functionality (e.g., session, cart, security, content delivery via CDN). We do not use analytics or advertising cookies.
You can block or delete cookies in your browser settings. Essential cookies may be required for some features (such as checkout) to work properly.
4) Payment Processing
We use Stripe to process payments. Stripe collects and processes payment information directly; Rehparto does not store full payment card data. Stripe uses industry-standard security (including PCI-DSS compliance). Your use of payment features is subject to Stripe’s own terms and privacy notices.
5) Sharing Information
We share personal information with:
Service Providers (Processors).
Hosting/CDN & platform: Hostinger Website Builder and its infrastructure providers for hosting, content delivery, and site security.
Payments: Stripe for payment authorization and settlement.
Legal & Safety. Law enforcement or others when required by law or to protect rights, safety, and security.
Business Transfers. As part of a merger, acquisition, financing, or sale of assets, subject to customary safeguards.
Service providers may access personal information only to perform services for us and must protect it appropriately.
6) Data Retention
We retain information only as long as necessary for the purposes described above or as required by law.
Orders & Transaction Records: 7 years for tax, accounting, and audit purposes.
Account Profile Data: Until you delete your account or 24 months after your last activity, whichever comes first (unless a longer period is required by law).
Support/Communications: 24 months from the last interaction.
Server/Security Logs: 12 months.
Essential Cookies: Session-length for session cookies; up to 12 months for any essential persistent cookies.
Delivery Photos: 12 months from capture unless needed longer to resolve a dispute or comply with law.
If you request deletion of your account, we will delete or de-identify your data unless we must keep certain records (e.g., invoices) for legal or tax reasons.
7) Your Rights & Choices
Access/Correction/Deletion. You may request access to, correction of, or deletion of your personal information.
Communications. You can opt out of non-transactional emails by contacting us.
Submit requests to info@rehparto.com. To protect your privacy, we may verify your identity before fulfilling a request. We aim to respond within 45 days (or as otherwise required by law).
8) Security
We implement administrative, technical, and physical safeguards appropriate to the nature of the data and our operations (including encrypted transport (HTTPS), access controls, and monitoring). No system is perfectly secure; we cannot guarantee absolute security.
If we experience a data incident involving personal information of Washington residents, we will provide required notices to affected residents without unreasonable delay and within the timelines required by Washington law; and, where applicable, notify the Washington State Attorney General when thresholds are met.
9) Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.
10) International Transfers
We primarily process and store information in the United States. If you access the services from outside the U.S., you understand that your information may be processed in the U.S., where laws may differ from those of your jurisdiction.
11) Links to Other Sites
Our website may link to third-party sites or services. We are not responsible for their privacy practices. Review their policies for details.
12) Changes to This Policy
We may update this Policy to reflect operational, legal, or regulatory changes. We will post the updated Policy with a new Effective date.
13) Contact Us
Questions or privacy requests?
Email: info@reparto.com